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Frequently Asked Questions

How do I apply a coupon?

You will be asked to enter the coupon code on the field before your Payment Page. You can enter the coupon code available and the discount will be detected automatically and will show the final amount to be paid.

How do I change my address or cancel my order?

You can call us on 012851444 to change the address on your order. You can not cancel the order once it has been shipped but to cancel your order before it has been shipped, you can call us on (01)2851444.

How will I know if order is placed successfully?

After you place an order with us, you’ll receive an order confirmation email with the details of your order, followed by a tax invoice for proof of your purchase. If you have any queries regarding your purchase just phone us on (01) 2851444.

Do you take orders over phone?

Yes, M. Kelly Interiors take orders over the phone. You can call us on (01)2851444 to place an order over the phone.

Is buying online safe?

Any personal information you disclose to us is handled with the strictest confidence.

Do you offer free shipping?

We don't offer free delivery. We have different delivery options based on the distance of the delivery address from our stores. The prices are as below: Dublin/ Local: €30, Up to 100 Km: €60, Up to 150 Km: €80, More than 150 Km: €120

Can I choose to pick-up my order In-Store?

When buying online, you have the option to pick up your order from any of our M Kelly branches: it’s quick, convenient and free.

What are the payment options?

Online purchases are made easy and secure with a selection of payment options, including credit card (Visa, MasterCard, and American Express), Cash on Delivery, In-Store Pickup & Payment or PayPal.


Mkelly - Support

Welcome to Mkelly, we are happy to assist you with anything from 10AM to 6PM every day.

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