FAQs

What Shipping Methods Are Available?

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Do You Ship Internationally?

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How Long Will It Take To Get My Package?

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Do you offer free delivery for online orders?

Yes, we offer free delivery for online orders in Ireland over €1800.

What Payment Methods Are Accepted?

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Is Buying On-Line Safe?

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Can I return a product purchased online?

Yes, you can return a product purchased online within 14 days of receiving it, as long as it's in its original packaging and condition.

What types of payment do you accept?

We accept credit and debit cards, PayPal, and bank transfers.

How do I place an Order?

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How Can I Cancel Or Change My Order?

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Do I need an account to place an order?

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How Do I Track My Order?

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How Can I Return a Product?

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Do you offer installation services for flooring?

Yes, we offer installation services for our flooring products. Please contact us for more information.

Can I purchase a product online and pick it up at your store?

Yes, you can purchase a product online and pick it up at our store. Just select the "Pick up in store" option during checkout. Yes, you can purchase a product online and pick it up at our store. Just select the "Pick up in-store" option during checkout.

Do you offer financing options for furniture purchases?

Yes, we offer financing options through Humm. Click here for more information (Website link).

How long does it take for a custom furniture order to be delivered?

It typically takes 4-6 weeks for a custom furniture order to be delivered, depending on the complexity of the order. It typically takes 4-6 weeks for a custom furniture order to be delivered, depending on the complexity of the order.

Do you offer any warranties on your products?

Yes, we offer warranties on most of our products. Please contact us for more information.

Can I request a sample of flooring before making a purchase?

We do not provide samples, however our showroom has samples of all of our products.

Do you offer design consultation services?

Yes, we offer design consultation services for our furniture and flooring products. Please contact us for more information.

How do I know if a product is in stock?

We don’t hold stock of all of our products. The majority of them are ordered as required. Please contact us directly to find out if we have a particulr item in stock.

What is your return policy for in-store purchases?

We accept returns for in-store purchases within 14 days of purchase, as long as the product is in its original packaging and condition.

Do you offer assembly services for furniture?

Yes, we offer assembly services for our furniture products. All products that are delivered will be assembled by our delivery drivers.

How do I care for my hardwood flooring?

We recommend using a hardwood floor cleaner and avoiding excessive moisture or abrasives. Please refer to our care instructions for more information.

Can I cancel an online order?

Yes, you can cancel an online order before it has been shipped. Please contact us for assistance.