At M Kelly Interiors we want to make sure that you are 100% satisfied with the product you have purchased and the service that we provide. In the unlikely event that you would like to return an item to us, we don't have any return policy unless the product is damaged. For damaged products received, we will replace the product and you can't ask for return if we are providing you with a replacement. If you order a product online without seeing it in real, please consider there may be a slight difference in color when you see it from real eye views & picture view. We don't accept return if the reason for however, if you wish to return an item to ourselves we ask that they are returned in their original packaging and are in perfect condition. Please note you will be responsible for any carriage costs incurred in the returning of goods. Refunds shall be given on receipt of the said goods once checked. Please note mattresses once opened cannot be returned.
REFUNDS ARE NOT APPLICABLE ON SPECIAL ORDERS & SALE ITEMS.
ALL PRODUCTS ARE SPECIAL ORDERS UNLESS THEY ARE PICKED UP FROM THE FLOOR.
YOU ARE NOT ELIGIBLE FO REFUND IF YOUR PRODUCTS IS GETTING REPLACED BY US.
SHOP MODELS (SOLD AS SEEN) ONCE SOLD CAN'T BE RETURNED OR REPLACED
PLEASE CALL US ON 012851444 TO CHECK IF YOUR PRODUCT IS SPECIAL ORDER OR OFF THE FLOOR
Payments: You represent and warrant that if you are purchasing something from us that (i) any credit card information you supply is true, correct and complete, (i) charges incurred by you will be honored by your credit card company, and (iii) you will pay the charges incurred by you at the posted prices, including any shipping fees and applicable taxes. All prices displayed are valid only online. In-store pricing may vary. All collections must be able to produce the card that the product was bought with and valid Photo ID.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at (01)2851444
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
There is no return on special orders.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 61 Sallynoggin Rd Lower, Dun Loaghaire, Dublin, Ireland, A96 HY72
To return your product, you should send your product to: 61 Sallynoggin Rd Lower, Dun Loaghaire, Dublin, Ireland, A96 HY72
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over €75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.